Leading the Market Development team at Oxford Languages by solving complex NLP problems for our customers. I specialize in data transformation and delivery that enables machine learning for how language is used worldwide, today. My team and I support big tech, startups, education sectors and gaming companies with the language data they need to produce better LLM output, optimize user experience and amplify their reputation by leaning on Oxford University Press level of excellence. Background in the localization industry and SaaS development and implementation. Strong focus on hospitality and hyper-personalization in customer service.